Shipping policy
Cleo Harper is passionate on providing the best possible experience for our customers. Our aim is to provide quick reliable shipping this is why we use the DHL Express network.
Where possible we always want to provide cost effective solutions.
Shipping is calculated at checkout. All duties & taxes are prepaid at checkout - there is nothing further to pay when your package arrives.
All orders will be dispatched within 2 business days and tracking numbers will be sent immediately (This is subject to high volume events such as launch or sale days).
All orders are shipped express.
Shipping time is generally 3-5 business days for International Shipments.
Cleo Harper is NOT able to ship to the following countries due to shipping complications:
Afghanistan, Albania, Algeria, Angola, Bahrain, Bangladesh, Belarus, Benin, Brazil, Botswana, Cameroon, Central African Republic, Chad, Comoros, Cook Islands, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Solomon Islands, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.
Shipping costs are not subject to refund.
Import Duty is not subject to refund.